FAQ

Moagem is more than a hotel. It is a space that was born from the restoration of an old grinding factory – Moinhos de Santo António de Viana do Alentejo. This old grain mill, restored with refinement, offers a unique stay, combining history and tradition with comfort and modernity. Every detail of the building has been designed to preserve the memory of the past, creating a unique experience for those who visit us.

The architectural design of Moagem – Industrial Lodge was led by architect Gonçalo Queirós Carvalho, with the construction work entrusted to the company Transfor.

The architectural design of Moagem – Industrial Lodge was led by architect Gonçalo Queirós Carvalho

Complementing the design and visual identity, Atelier d’ Alves collaborated on the branding and graphic elements, while photographer Ricardo Junqueira was responsible for photographing the space.

This work combines industrial rehabilitation with modern solutions, maintaining the original architectural memory and adapting it to an innovative hotel concept. The intervention respected the historical layout of the milling factory and enhanced existing structural elements, combining contemporary comfort with local authenticity.

Yes. The building has been carefully restored to maintain the essence of the old Moagem factory. Original elements, such as walls, structures, and industrial details, have been integrated with a modern and functional design.

Yes. The project incorporates photovoltaic panels and a rainwater harvesting system, ensuring energy efficiency, resource reuse, and respect for the environment.

We want your stay to go beyond the hotel.

You can enjoy relaxing moments in our solarium or spa, try cuisine made with Alentejo products in our restaurant, cooked entirely over an open fire, go on bike rides around the city or through the countryside on our bikes, take part in local wine tastings, or even book personalized massages in your room.

Some activities may be included in special packages, but most are booked separately. The reception is available to help you plan and book everything.

You can speak directly to our reception or contact us by phone or email before your stay. This way, we can guarantee availability and personalize your experience.

At Moagem, we pay attention to every detail, from the comfort of Hästens beds to breakfast prepared with fresh, local products and cooked to order. We want you to feel at home, but with the care and service that only a special hotel can offer. The rooms, decorated with details of industrial heritage and luxury furniture, balance authenticity and comfort, creating an atmosphere of charm and serenity.

Whenever possible, we favor local producers and brands, whether in the food we serve or the wines we offer.

Viana do Alentejo is a destination where time slows down and history can be felt in every street.

Four minutes from Moagem – Industrial Lodge, you can explore Viana do Alentejo Castle, one of the symbols of the town, and four minutes by car and twenty-five minutes on foot from the Sanctuary of Nossa Senhora d’Aires, known for its grandeur and popular devotion.

Lose yourself in the historic center, discover the Fonte da Cruz fountain and the Manueline delicacy of the Misericórdia Church.

In the surrounding area, it is worth visiting the Anta de Aguiar or the monumental Anta do Zambujeiro, which is a twenty-five-minute walk away.

And if you want to delve even deeper into history, the National Museum at Paço dos Henriques in Alcáçovas offers a unique journey through the cultural and architectural heritage of the Alentejo, just an eighteen-minute drive away.

Viana is the perfect starting point for experiencing the authentic Alentejo — between walls, plains, and flavors that will remain in your memory.

Yes, 21 kilometers from Viana do Alentejo, about 23 minutes away, you will find the Albergaria dos Fusos River Beach, a perfect refuge for hot days.

Surrounded by the serenity of the Alentejo landscape, this beach offers calm waters, shaded areas, and natural surroundings that invite you to disconnect from the world.

Ideal for swimming, relaxing, or simply watching the sunset over the reservoir, it is one of the region’s best-kept secrets.

A place where the pace slows down and time is measured in dips and silences.

About forty-five minutes away, next to the Great Alqueva Lake, you will also find several river beaches with complete infrastructure, such as Monsaraz or Mourão, where you can swim, practice water sports, and enjoy the vastness of the Alentejo landscape. You can also enjoy the river beaches of Cheles, Amieira, and Praia da Albufeira da Fluvial da Tapada Grande.

And for those who prefer the sea, Comporta is approximately an hour and fifteen minutes away by car, offering white sandy beaches and a relaxed atmosphere typical of the Alentejo coast.

About 25 minutes from Viana do Alentejo, you will find Évora, one of the most charming and well-preserved cities in Portugal, classified as a World Heritage Site by UNESCO.

Strolling through its streets is like diving into centuries of history, architecture, and culture.

Among the must-see places are the Roman Temple of Évora, the Cathedral, the enigmatic Chapel of Bones, and Praça do Giraldo, the vibrant heart of the city.

It is also worth exploring the Frei Manuel do Cenáculo National Museum, the medieval walls, the Almendres Interpretation Center, and, of course, the small cafés and shops that bring the historic center to life.

Évora is the perfect destination for those seeking authenticity, history, and Alentejo cuisine, all just a short trip from Moagem – Industrial Lodge.

It is very simple to book your stay at Moagem – Industrial Lodge.

Just go to our website moagem.thezerohotels.com, select “Book Now,” choose your check-in and check-out dates, indicate the number of guests and rooms, and click “Search.”

The available room types and corresponding rates will then be displayed. Click on add to continue and confirm the number of guests.

After choosing the desired option, click on “Reserve” and fill in the requested information to complete the reservation.

• Exceptional culinary experience where the authentic flavors of the Alentejo region combine with the creativity of modern cuisine. Meals are prepared in an open kitchen under an imposing seven-meter chimney, with the fire at the center of everything
• Bar
• Swimming pool, solarium, and spa (sauna and Turkish bath)
• Massages and wellness (by appointment)
• Bicycles for rides
• Room-Service
• Free Wi-Fi throughout the hotel
• Private transfer for trips over thirty minutes away and by appointment

Yes. Moagem was designed to welcome all guests with comfort and safety.

Yes, breakfast is included with any room reservation at Moagem-Industrial Lodge.

Yes. We offer lactose-free milk and plant-based milk as alternatives.

As for gluten-free options, we do not offer products certified as “gluten-free,” but we do have some foods that are naturally gluten-free. However, please note that there may be traces resulting from cross-contamination, so we cannot guarantee the total absence of gluten.

• Check-in: starting at three o’clock in the afternoon
• Check-out: until noon.

You can request early check-in or check-out. If you need this flexibility, please contact us.

Whenever possible, we will try to adjust the schedule based on availability.

The minimum age for check-in is eighteen years old.

We only accept guide dogs accompanying visually impaired individuals.
Other than this exception, unfortunately we are unable to accommodate pets

Yes, it does. At our Kitchen restaurant, with its fire-centered cuisine, dishes that combine local traditions and contemporary touches are accompanied by cocktails and regional wines at the bar.

The tasting menu is the ultimate expression of this philosophy:
it has a fixed price per person, with several moments of sharing designed to recreate the experience of a family table, where everything is savored at the pace of conversation and discovery.

We work with seasonal and regional products, so the menu is created daily, adapting to the best that the land and the season have to offer. We do not reveal all the dishes in advance, because we believe that the element of surprise is part of the experience.

Our chef is always attentive to tastes, allergies, and intolerances, ensuring that each meal is unique and tailored to those who sit at our table.

If you prefer something lighter, we also have an à la carte menu available, with equally impressive options. We only serve meals at dinner.

We have two options:

• Free public parking next to the hotel.
• Private garage with one space available, subject to reservation, for a daily fee.

Yes. We offer one charge per day for electric vehicles. Just let us know when you make your reservation so we can make sure it’s available.

The nearest airport is Lisbon Airport, located about an hour and a half by car from Moagem –
Industrial Lodge.

The most convenient way to get there is by private car or rental car, allowing you to enjoy the Alentejo landscape along the way.

It is also possible to arrive by bus or train to Évora and, from there, continue to Viana do Alentejo by taxi or private transfer.

If you need assistance with transportation, we offer a transfer service. Our reception can help with information.

Moagem – Industrial Lodge offers seven types of rooms, all inspired by the industrial atmosphere that gives the building its soul.

From double rooms to rooms with balconies or patios, suites, and family rooms, each space has been designed with raw materials, natural light, and comfortable details that make each stay unique.

Some rooms include a single sofa bed, ideal for those traveling with family or friends, and most are equipped with Hästens beds, ensuring maximum rest.

Regardless of the type, each room reflects the fusion between contemporary design and Alentejo authenticity.

Most rooms at Moagem – Industrial Lodge are equipped with Hästens beds, handcraned in Sweden using 100% natural materials.

More than just a bed, it is an experience of absolute comfort, designed to ensure deep and restoraqve rest, in perfect harmony with the tranquil spirit of the Alentejo.

However, there are two special family rooms that do not have this type of Hästens bed, but rather a box lodge concept.

The Box Lodge concept was born from the idea of transforming the way we experience a hotel stay.

Inspired by an urban and creaqve spirit, it offers a new model of non-tradiqonal accommodaqon where the “box” room is the center of the experience.

Each Box Lodge combines minimalist design, comfort, and essenqal furniture for a good night’s sleep.

It is an invitaqon to experience the hotel in a relaxed way, exploring the common areas and the stories that bring the building to life.

No. Although industrial inspiraqon is present throughout the concept of Moagem – Industrial Lodge, the rooms do not feature industrial equipment inside.

The design combines raw materials and contemporary details — iron, wood, concrete — with comfort, light, and elegance.

The result is a modern and welcoming space, where industrial style is an aestheqc language, not a funcqonal one.

In the rooms at Moagem – Industrial Lodge, you will find a Smart TV with access to national and international channels, as well as a direct connection to your cell phone via Chromecast to watch platforms such as HBO or YouTube (via your personal account).

Moagem – Industrial Lodge does not have extra beds, but four of the rooms have single sofa beds, ideal for accommodating a third person.

We also provide cots for children up to 3 years old, upon advance request and subject to availability.

To ensure maximum comfort, we recommend that you mention this requirement when making your reservation.

Our spa is equipped with a dry sauna, Turkish bath, and a thermal circuit integrated into the pool, with a water cannon, waterfall, and balneotherapy, as well as a relaxation area with sun loungers and showers. Everything has been designed to provide deep relaxation in an atmosphere of serenity and well-being.

We also offer a massage service, which can be provided in your room upon reservation.

Yes, the indoor pool at Moagem-Industrial lodge is heated year-round.

Yes, Moagem – Industrial Lodge offers massage and wellness treatments, designed to provide moments of relaxation and balance during your stay.

The options available are:

• Viana Massage, a deeply relaxing experience that moisturizes and nourishes the skin;
• Therapeutic Massage and Physical and Motor Rehabilitation Massage;
• Hot and Cold Stone Massage, ideal for releasing tension;
• Pre-Maternity Massages, Mini Facials, Body Exfoliations, and Hand and Foot Treatments.
• And even massages designed especially for children, our little princes and princesses.

For those seeking even more personalized care, specific therapies are available in a treatment
room in the village.

If you have any questions or would like to schedule a treatment, simply contact the reception desk, who will be happy to assist you and put you in touch with our massage therapist.

Appointments must be made during booking/check-in, subject to availability.

“Buildings, like people, have a life. But unlike people, buildings can live almost forever. After being born, living, and being lived in, they can find a new life. A new truth, hidden by the possibilities and eloquence of time.

We are careful with what buildings feel. We believe in the foundations of their stories, in the architecture of their emotions, in the dreams kept by the walls that heard them.
We knock on the door of their desires to listen to everything they have to tell us. What each of them has planned for us. We know how to see what they were, we listen to what they tell us, and we give them a new sense of future, aligned with their past. In the foundations of their soul, each building is reborn free and different.

We give them a new life and a new voice. We talk to the buildings and they speak for us, telling the world about the passion we feel for what we do. For them, for the cities, and through them, for the people.”

Moagem – Industrial Lodge is part of The Zero Hotels, a hospitality brand that breaks with tradition and proposes a new travel culture — more than just stays, experiences with soul.

The Zero Hotels is a project by the Mainside group, which stands out for reinventing old buildings and applying contemporary design concepts, transforming each space into a place with personality.

Among the projects, the following stand out:

• Zero Box Lodge Porto, which adapts the concept of a capsule hotel to the Portuguese context, with minimalist spaces and a bold approach to urban accommodation.
• Zero Box Lodge Coimbra, where the model evolves into a unique adaptation, maintaining its disruptive DNA and incorporating local architectural elements.
• Cais Urban Lodge, in Lisbon, with apartments and studios in an urban setting that balance modernity and comfort in a city environment.
• At Moagem, located in Viana do Alentejo, we bring this same philosophy of design and authenticity, but with our own signature: iron, wood, and stone elements, fire as a central element, appreciation of the Alentejo landscape, and a contemporary industrial aesthetic.
• Pensão Amor – Madam’s Lodge

Madam’s Lodge, part of Pensão Amor, offers a totally different experience, an immersion in 1960s Lisbon, in a former brothel full of secrets, stories, and characters frozen in time.

Each room is a narrative—it recreates environments of fantasy and memory, with personal objects, old documents, and decor that spark the imagination. There are several themed collections such as “Secret Rooms,” “Lisbon Fantasies,” “Madame’s Treasures,” “Special Corners,” and “Pearls of the World,” all with distinct characteristics in terms of capacity, decor, and atmosphere.

We are, therefore, a network with different faces. Each project has its own identity, but they all share the creation of memorable experiences.

Moagem – Industrial Lodge has captured the attention of the press and travelers alike with its unique concept combining contemporary design, industrial architecture, and the authentic spirit of Alentejo.
Part of The Zero Hotels group, the project has been featured in national and international publications for the way it transforms old spaces into accommodation experiences full of identity and comfort.

Find out what the press has been saying about the group at  thezerohotels.com/press.

The best stories are told by those who visit us.
Each stay at Moagem – Industrial Lodge is experienced differently, and it is through the words of our guests that we gain a true picture of the experience, comfort, atmosphere, and industrial charm that make this place unique in Viana do Alentejo.

What do our guests say?

—
“Incredibly friendly! Fantastic breakfast! Amazing rooms!
I’m speechless! It’s beautifully decorated! It really looks like a factory!
Amazing sauna, pool, and Turkish bath!!!”

⭐⭐⭐⭐⭐ — Holiday, Family Stay

—
“A real hidden gem. Although the town itself doesn’t have much to offer, this hotel has absolutely everything. Located in a former flour mill, the industrial-style renovation is simply spectacular: they have respected the essence of the original building as much as possible, taking great care with every detail.

It has only been open for three months, but you can already see the care with which it is managed. The cleanliness is impeccable and the staff stands out for their friendliness, kindness, and genuine interest in making you feel at home.

We tried both the restaurant and the breakfast, and it was an incredible experience. The menu
is simple, but everything is made with top-quality products and an explosion of flavors and
contrasts that will surprise you.

It is, without a doubt, the perfect place to disconnect and never want to leave. We will definitely be back.” (translated and Spanish)

⭐⭐⭐⭐⭐ — Holiday, Couple

—
“An unconventional concept. Faithful to its industrial past in its design. A blend of contemporary and vintage. We recommend experiencing the tasting dinner cooked over a fire, reminiscent of a familiar and welcoming atmosphere. We loved the friendliness of the whole team, especially the personalized service we received throughout our stay. We highlight the comfort of the beds and the detail of making our own coffee in the uniquely designed espresso machine. A wonderful experience and we will definitely be back.”

“We spent three wonderful nights at Moagem Industrial Hotel and loved it. The hotel is simply beautiful, very comfortable, and makes you feel completely at home. At the same time, the staff treats you like royalty: warm, attentive, and welcoming in every detail. A special thanks to the breakfast team, who welcomed us so warmly every morning and prepared the best pancakes we have ever eaten. The reception was a real delight—very friendly and genuine. The staff impressed us with their attention to detail and the beautiful way they served us at the table. The pastry chef surprised us with the best homemade desserts we have ever tasted. And of course, we cannot forget the head chef, who prepared an incredible variety of delicious dishes with such love and care. Everything was perfect and we could not have wished for a better stay. Highly recommended!”